Tuesday, April 21, 2015

Digicel APN settings

You no longer have to create a specific Access Point Name (APN) on your smartphone in order for data to work at 3G/4G speeds. There must be an APN listed but the APN can have any name and any address. An example is shown below. This works for both prepaid and postpaid phones.

Android Digicel APN
You may have to restart your phone for the settings to take effect. Also ensure that mobile data is ENABLED in the settings and that your smartphone is NOT set to 2G/Edge only if it is a newer model.

You can also try putting the SIM into another handset (that is locked to Digicel or unlocked) to see if the problem is with the handset settings or the SIM.

If the SIM is the issue dial 100 and go through the menu to get to a rep who can resolve the issue. If your handset only does 2G/EDGE these settings will still allow you to connect with data but only at the speed the phone is capable of.

Prepaid and postpaid should sign up for a plan because it is very costly to consume data without one. The plans with unlimited social are a good deal. If you are visiting the country for more than a couple days you should consider buying a local SIM or using WiFi only because roaming rates are very costly and incoming calls on a local SIM are free.

Click here for PREPAID data plans 1
PREPAID data plans 2   
POSTPAID data plans

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OLD INFO -
Dig into your data or network settings to see where to add an APN. In Android you may have to press the 'menu' button on the bottom or press the three dots in the top right corner to 'add' or 'save'. When creating the APN only two details need to be filled out:
Name: Anything you want,  even your name 
APN: web.digiceltt.com

Updated March 29th 2016

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