ITIL v4 certification

Here is the process I used to study, write and pass my ITIL V4 exam.

Studying 
First I studied using a video series on CBT nuggets.This is however no longer available. You can find one on any of the other video training sites.

I also found this free study guide useful - https://diontraining.com/wp-content/uploads/2019/03/Study-Guide-ITIL-4-Foundation.pdf

Free practice questions from axelos (after you create a free account)- https://www.axelos.com/qualifications/itil-qualifications/itil-foundation-level

Writing the exam
Next I bought the exam voucher from itsm.zone. You can use numerous sites that sell the vouchers but this was the cheapest I found and they are all for the same exam.


Their process has a few steps.
a. First you need to purchase the exam. I used the cheapest one I could find from the link below at a cost of $249 USD.
https://training.itsm.zone/handsome-checkout/itil-4-foundation-exam/

Another option is https://www.passionitgroup.com/category/exams/itil/  for $255 USD.

b. Once the purchase is successful, you have to upload proof that you took a training course for the exam via this link https://training.itsm.zone/request-an-exam/ . I got proof of completion from the CBT Nuggets site.

c. After they validate your upload, they will send you a voucher code for you to schedule yourself. I got my voucher 1 hour after requesting in on a Saturday afternoon.

d. This voucher code has to be used to schedule with PeopleCert within 6 months of receiving it. You can pay for it first and then when you are ready it will be sent to you. Only after it is sent does the 6 month validity period begin.

e. You will get an email reminder from PeopleCert 24 hours before the start of the exam. The exam is performed in front of your personal pc at a time and location you choose. The location should be quiet and free of distraction. You will download and install and ExamShield app on your pc and a person will be on the other end and view your room. The app shows a count down timer for when your exam is scheduled. This is very helpful when to ensure you have the right time zones set. You must have a webcam and internet. They will monitor you for the duration of the exam. You can have a notepad and pen only during the exam.

After passing the exam

Congratulations !
Now update your resume and start using what you have learnt.



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