Government website - https://www.ebctt.com/identification-card/renewals-lost-and-change-of-nameaddress/
1. Only people applying for their very first ID card need an appointment, otherwise you can walk in at any time. https://appointments.ebctt.com/
2. When you visit you should carry in the expired card if you have it. The total time required is approximately 30 minutes but most of it will be waiting for the next task in the process.
3. Your height measured and picture will be taken.
4. You will be given a receipt. The only person allowed to collect your new ID card is yourself - there is no option for someone to collect on your behalf. You can collect 4-6 weeks after applying for the card.
Most offices have limited parking so go early to find an available space.
Most offices are NOT wheelchair accessible and do NOT have public washrooms.
This process can be improved drastically by having a measurement, camera and computer at the front desk so the person does not need to go into the back office and move to 3 different areas to complete each task. There should also be a printer for the card at the office, similar to what is done for the Driver's Permit.
Since it takes so long to create the card there should also be an option to have someone collect on your behalf with an authorization letter or take a picture of the person or for the office to mail the card to you, as is already done for the passport.
There is no option to renew the ID card while outside of the country. If you live abroad you are expected to keep an expired document until you can return to Trinidad and Tobago to collect the new one from the office. You will be asked if you will return to the country within 10 years and if the answer is yes they you will be told the card will be waiting for you.
Topics -
How to get a new ID card Tobago
How to apply for national Identification card Trinidad
How to apply for ID card Trinidad and Tobago
Where to go for national ID card
How to apply for a new or renewal national Identification card